Backoffice support center | Wevo Energy Help Center

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Backoffice support center

Backoffice support center

Operators and administrators knowledge base

Get to know the Back office

Back Office full user manual

Display settings and detail

Find Anything Faster: Back Office Search Bar

Using the back-office on a mobile phone

Wevo Academy - Back office

Understanding and Setting Up Group Discounts

Languages supported by the back office

What is self sign up?

How to add a new account

Self-Sign Up for a Specific Account

Creating and Setting Custom Electric Tariffs

Rates_{5 articles}

Chargers' different statuses

View, edit, block and delete a charger

How to add a charger in the Back Office platform

How to block the use of a charger

The charger's scope explained

What is an Alias charger, and how do I give a charger an Alias?

How to Configure QR Codes for Chargers

Rate override or custom rate for select charger/s

How can I filter the charger by location

How to update the charger firmware

The Chargers tab columns

Edit the charger's connector type

How to Initiate Transactions for Specific Drivers

The charger stats

Reset Secure Chargers Password

Drivers Management

How to edit a driver

Can a driver have multiple RFID cards?

How do you assign an RFID to a driver?

How to add a driver in the Back Office platform?

What is an RFID card, and why use it?

How to add a back office user as a driver

“First login” and “Last seen” user data columns

The Transactions Tab

How can I find the driver's history?

The Statements tab

Account Statements: Streamlined Financial Reporting for Operators

In the Wevo Back Office, what does tariff mean?

How to Add a New Site Location

How to create or add a panel?

UK random delay

What is dynamic load control?

How to install a Shelly meter?

Customize Solar Energy Utilization and Prioritization

SolarEdge inverter and meter integration ☀️

Integrating your eGauge Meter with the Wevo Energy Platform

Internal Users Management_{8 articles}

Public Charging For CPOs

OCPI Roaming Support and Rates

Scan2Charge- Generate a QR code

Payter Payment Terminal Integration for Charging Stations

How OCPI-eMSP Support Enhances Roaming Charging

Charger Troubleshooting For CPOs

How to resolve a "Faulted" charger status

How to check if a charger is trying to communicate with the system?

How do I get charger logs?

The charger status is offline with an exclamation mark.

Billing Questions For CPOs

Stripe Onboarding Guide

Site Host revenue-share

Set how the back office will handle the member billing

Setting Up Per-Transaction Billing for Wevo Chargers

Stripe pre-authorization

How to Use Financial Owner for Group Billing

How to Re-bill Failed Transactions for Per-Transaction and Scan to Charge Charges