Wevo Energy

How to edit a driver

Learn how to assign one or more RFID cards to a driver using the Wevo Energy back office.

Assigning an RFID Card to a Driver in the Back Office

How to add a driver in the Back Office platform?

Learn what an RFID card is, why it’s useful for EV charging, and how to start a charging session with it.

Using an RFID Card for EV Charging

How to block or delete a user?

How to add Admins/ Viewers?

How do I make a QR code for the public chargers?

Forget Password (Backoffice)

What is an Admin, Agent, and Viewer?

Discover the different user roles and their capabilities in managing account access and operations in the back office.

User Roles and Scopes in the Back Office

How to turn on and off Operational alerts

Administrators can help users regain access to their accounts through a secure temporary password process.

Managing Password Resets in the Back Office

“First login” and “Last seen” user data columns

Learn how to designate and manage priority users who can override charging session limits and solar charging settings.

Setting Up Priority Users for Charging Access

Automatically assign new drivers to accounts based on their email domain when they self-register in the app.

Automatically assign drivers to accounts using email domains during self-registration

What if a driver's payment fails or is late in paying?

Operators can now bill outstanding balances for both monthly and per-transaction users from the Users tab.

Charge Balance for All Driver Types from the Users Tab

Aaron Baucum

Lizzie Karmi

Drivers Management

Find answers and get help from Intercom Support and Community Experts

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