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How to add Admins/ Viewers?
Aaron Baucum avatar
Written by Aaron Baucum
Updated over 10 months ago

The admins' roles

There are 2 types of admin roles you may add:

  1. Operator admin

  2. Account admin

You can add an Operator/Viewer admin user across accounts or per account.

Please note that to add an Operator/Viewer admin, it is necessary to have an "Administrator" permission level.

Adding Operator/Viewer admin user - across accounts

To add an Operator admin or a viewer admin user to all accounts, please follow the next steps:

  1. Choose "All accounts" (instead of choosing a specific account)

  2. Navigate to the "Users" tab

  3. Click on "+." on the far right of the screen

  4. Provide the necessary details like name, email, and Role.

  5. The role has 2 selections:

    1. Operator Admin- Can view and edit all the different accounts

    2. Operator Agent- can view all elements and perform basic operations on the charge points to provide support.

    3. Operator Viewer- Can only view all the different accounts.

Adding Account admin/viewer to an account

To add an Operator admin or a viewer admin user to a specific account, please follow the next steps:

  • Choose the desired account

  • Navigate to the "Users" section.

  • Click on "+." on the far right of the screen

  • Provide the necessary details like name, email, and Role.

  • 3 roles can be assigned.

    1. Account Admin- Can view and edit that account

    2. Account Viewer- Can view only this account

    3. Driver

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