Driver support center
App and QR code (Scan to charger) support
By Omer and 3 others4 authors54 articles
- Wevo Charging - Mobile App User Guide For Admins
- Mobile phones supported
- Languages supported by the mobile app
- App Push Notifications for Drivers
- How to add an RFID card for your spouse/family?
- Mobile app messages explained
- Understanding Charging Rates on Private Chargers
- Find Nearby Chargers with Ease
- Find Your Perfect Charging Spot with Advanced Map Filtering
- Navigate Your EV Charging Journey with Comprehensive Map Features
- Simplify Charger Access with In-App QR Code Scanning
- Quickly Find Available Chargers with Smart Map Pins
- Find Chargers and Locations Faster with Smart Search
- Optimize Your Solar Charging Experience
- How do I get access to my charger?
- How to Start a Charging Session
- Forgot Password
- I can’t sign up for the app. What should I do?
- Charging time refund visibility for drivers: App, receipts, and statements
- How to update your credit card and retry a failed payment in the app
- Add an RFID Tag by Scanning on a Private Charger
- How to Scan an RFID Tag on a Shared Charger
- Fix Failed Payments in the App
- View Payment Status and Download Receipts in the App
- Understanding Scheduled Idle Fees in the App
- Getting Started With The Mobile App
- Using an RFID Card for EV Charging
- Why won't the QR code scan start the charging session?
- How to Use Guest Charging
- Getting Your Scan to Charge Receipt
- Scan to Charge messages explained
- Where is the status screen for my Scan to Charge session?
- How to dispute a charge after using Scan to Charge?
- Can I start charging without using a mobile app?
- The charging session didn't start. What should I do?
- Understanding Stripe Payment Hold for Improved Transaction Security
- Understanding the Temporary Hold on Scan to Charge Transactions
- Can I use your app on a public charger?
- Charging time refunds for Scan to Charge: What appears on receipts
- Scheduled Idle Fees in Scan to Charge Sessions