Skip to main content
App Push Notifications for Drivers

Learn about the different app push notifications drivers receive based on various charging scenarios.

Lizzie Karmi avatar
Written by Lizzie Karmi
Updated over 3 months ago

App Push Notifications

Drivers can receive push notifications via the app based on different charging scenarios. Here's a breakdown of the notifications and when they are sent:

Delay Charging App Push Notifications

  1. Vehicle Plugged In: When the driver plugs in the vehicle to the charger, the following push notification is sent:

    • "Vehicle plugged in. Standard charging will start at 10 PM."

  2. Charging Initiated: When charging is initiated at the beginning of the off-peak period, the notification reads:

    • "Standard charging started at 10 PM."

  3. Charging Paused: When a vehicle is charging during off-peak hours and charging is paused due to peak hours, the driver receives:

    • “Charging has been paused due to peak electricity hours and will resume at 11:00 PM. You can boost to override.”

Secure Charging App Push Notifications

If secure charging is enabled and charging is not activated within 3 minutes, the driver will be notified:

  • “Authentication is required to start charging.”

Charging Completed App Push Notifications

Upon charging completion, drivers receive notifications based on the scenario:

  1. Standard Completion:

    • "Charging completed at 6:00 AM, 23kWh added."

  2. Idle Fee Applied: If an idle fee is applied, the notification will be:

    • "Charging completed at 6:00 AM, 23kWh added. Idle parking fee of $5/hour will be applied after 15 minutes."

By understanding these notifications, drivers can stay informed about their vehicle's charging status and take necessary actions promptly.

Did this answer your question?