I noticed a charge from the public charging that I want to dispute; what should I do?
If you notice a charge on your account that you want to dispute after using the Scan to Charge process, don’t worry! Here’s what you should do:
Contact Customer Support: They are here to help you with any issues related to your charging session.
Provide Details: When you contact support, be ready to give them important information, such as:
The date and time of your charging session.
The location of the charging station
Any messages or errors you received during the process
By contacting customer support, you can dispute any charges related to your Scan to Charge experience and get the help you need.