Wevo Energy

Why won't the QR code scan start the charging session?

Guest charging (Scan to Charge) enables drivers with an account or App to charge using QR code scanning on their mobile app.  This guide provides a step-by-step guide.

How to Use Guest Charging

This guide shows you how to get your receipt after using QR code charging, also known as Scan-to-Charge or Guest Charging.

Getting Your Scan to Charge Receipt

This guide shows messages for Scan to Charge, also known as QR Code Charging or Guest Charging.

Scan to Charge messages explained

This article explains how to access the status screen during a scan-to-charge (also known as Guest charging or QR Charging) session.

Where is the status screen for my Scan to Charge session?

This article explains how to dispute a charge from your Scan to Charge session (also known as Guest Charging or QR Code Charging).

How to dispute a charge after using Scan to Charge?

Scan to Charge (AKA Guest Charging or QR Code Charging) allows drivers to charge their cars without an app or membership. 
Just scan a QR code at the station.

Can I start charging without using a mobile app?

This article explains to you what to do in case you have problems during Scan to Charge process.

The charging session didn't start. What should I do?

Learn how Stripe payment hold improves transaction security for Scan to Charge, reducing failed payment risks.

Understanding Stripe Payment Hold for Improved Transaction Security

Learn about the temporary hold on Scan to Charge transactions, why it appears as a charge, and how it differs from your actual payment.

Understanding the Temporary Hold on Scan to Charge Transactions

Aaron Baucum

Lizzie Karmi

Guest Charging Using QR Code Scanning (Scan to Charge)

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