Recover from payment failures without support
Previously, failed payments blocked access and required operator intervention. Now drivers can fix the issue directly.
How it works
A Payment issue pop-up will prompt drivers to resolve the problem.
Tap Open payment settings to go to the Payments screen.
From there, drivers can:
Update credit card via a secure form.
Tap Pay balance to retry the transaction.
A confirmation appears, and charging access is instantly restored.
FAQ
What happens after I pay the balance?
Charging is re-enabled immediately.
Can I skip the pop-up?
Yes, but access remains blocked until payment is resolved.