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How to Use Guest Charging

Guest charging (Scan to Charge) enables drivers with an account or App to charge using QR code scanning on their mobile app. This guide provides a step-by-step guide.

Lizzie Karmi avatar
Written by Lizzie Karmi
Updated over 2 weeks ago

Scan to Charge for public charging is an easy way to charge an EV without an app or membership. Everything happens in the smartphone’s web browser.

How do I initiate QR code charging without a mobile app?

To initiate QR code charging without a mobile app, please follow the next steps:

Step 1: Scan the QR Code

Use your phone to scan the QR code on the charging station. This will launch the welcome page on your mobile browser.

Step 2: Start Charging

On the welcome page, tap the 'Start' button.

Step 3: Select Socket

If the charger scanned has more than one socket, choose the one you want to use.

Step 4: Enter Your Phone Number

Provide your phone number. This is needed so we can follow up with messaging about your charging process.

Step 5: Approve your phone number

We will send you a four-digit PIN code via SMS. Enter the PIN code received to continue.

Step 6: Review Pricing

The pricing page shows the cost of the charging session. Check the charging cost and click 'Pay with card' to proceed. The system remembers any card that was previously used and offers to reuse it.

Step 8: Begin Charging

Once payment is confirmed, charging will start automatically.

Please refer to this article for a list of the various charging messages.

Click 'stop charging' at any time to stop your charging session. This may be required in order to free the charging cable from your car.

Step 9: Charging Completed

The completed screen shows when charging is finished. It is now safe to unplug your vehicle. You'll receive a link to the receipt via SMS message.

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