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an article describing the process of restarting the app on both android and iphone

How to restart our mobile app

Why does the session not start with the RFID card?

Why did the charging stop too early?

Short article on how to restart your charger

How to restart your charger

What to do if the app says the charger is offline

The charger is showing offline in the app

Why does the station have the lights on but keep indicating it's Offline?

Why is the charger showing “offline”?

Why is the charging so slow?

Why is no electricity delivered to the EV?

The charger does not charge

Why did the charging session suspend?

The charger keeps dropping offline.

A short article describing how to resolve power issues with your charger

Resolve power issues with your charger

The app automatically detects existing accounts during sign-up and guides drivers through the correct login or password reset path.

Sign-Up Guidance For Existing Users

Karina Zhirnikas

Johnny Nicolaevsky

App Troubleshooting For Drivers

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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