Sometimes, things don't go as planned when charging your electric vehicle. If you're having trouble with Scan to Charge, here's what to do:
Try Again:
If your charging session doesn't start, the first step is to try the Scan to Charge process again. Sometimes, a simple retry can solve the problem.Double-Check the Basics:
Make sure your phone has a good internet connection.
Check that you're scanning the correct QR code for your charging station.
Ensure your EV is properly connected to the charger.
Contact Customer Support:
Contact customer support for assistance. They can guide you through additional troubleshooting steps or help resolve any system issues.