Charging sessions can be activated differently depending on the charger type available in your app - via the Map or the My charger menu sections. Here's how to start charging using each method.
Activating a Charging Session for a Private Charger
To initiate a private charging session through the My charger menu, follow these steps:
Open the My charger menu. If the screen shows "No car connected", please plug your vehicle into the charger to continue.
If your operator has enabled delayed charging to optimize energy costs, the screen will display a countdown indicating when charging will begin.
To begin charging immediately, select Boost charging. Note that Boost charging might include additional costs.
When your charging session begins, you'll see live details including:
The real-time charging rate (kW)
The total energy provided during the session (kWh)
The charging cost accumulated so far
Activating a Charging Session via the Map
To activate charging directly through the Map tab, follow these steps:
Select a charging location on the map, then choose your preferred charging socket. Alternatively, scan the charger's QR code.
Review the charging details displayed, including session pricing and applicable fees.
Plug your vehicle into the selected charger if you haven't done so already.
Tap the Start Charging button to begin your session.
Once activated, you'll see real-time updates, such as your current charging rate and ongoing session costs (fees excluded), enabling easy session tracking.
Note: Availability of the My charger and Map options depends on settings enabled by your operator.