Wevo Energy

If your charger is not charging, the solution depends on whether the charger is a public charger or a private charger.

If your charger is not charging, you will need to check if the charger is connected.

In order to do that, you will need to open the app. If it says "charger is offline" please go <a href="https://support.wevo.energy/en/articles/7244374-the-charger-is-showing-offline-in-the-app">here</a> to resolve the issue.

If that message is not displayed, please go <a href="https://app.intercom.com/a/apps/gsl418a6/articles/articles/7244382/show">here</a>:

if the charger is public, please open a new ticket and describe your issue.

The charger does not charge

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