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Why does the session not start with the RFID card?
Why does the session not start with the RFID card?
Aaron Baucum avatar
Written by Aaron Baucum
Updated over a year ago

If the session not starting with the RFID card, try checking your account to verify the RFID card has been added to the account by following the next steps:

  1. Go to settings

  2. In your preferences, you will see the RFID tab

    1. This tab is where you can add an RFID to your account

    2. Check and verify the RFID number entered is what is showing on your card

Please contact support if the card is not starting the charging session.

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