Skip to main content
All CollectionsMobile App
Why did the charging stop too early?
Why did the charging stop too early?
Aaron Baucum avatar
Written by Aaron Baucum
Updated over a week ago

The charging might stop before the car's battery is full for several reasons.

To resolve that, please try the following steps:

  1. Check the settings on the EV for charging time limits and see if a limit is set.

  2. The station may be set for smart charging and pause the session during peak charging rates.

    1. Check your phone app and see if “Waiting for Energy” shows.

    2. A timer advises when the peak time ends, and the session will continue.

    3. You can continue charging at a higher rate by clicking the “Switch to Boost Charging”

Did this answer your question?