What are user groups?
User group helps you to organize your users more efficiently.
You can create multiple user groups and associate each user to a group in the "Users" tabs.
What are Group discounts?
With the group discounts feature, you can provide different discounts to each group per rate.
Please note:
Only the operator admin can create users and rate plans.
How to set up group discounts
To get started, please follow the next steps:
Navigate to Settings, select “User groups,” and add new groups.
Now select the “Rate plan” option in the side menu. When creating or editing a rate plan, choose which groups you want to provide discounts to and enter the percentage. Please note that the group discounts can be applied only to the following rate types: Fixed, Cost plus, and Cost plus %.
Finally, head over to the “Users” tab. When creating or editing a user, select which group you want this user to be associated with.
Group discounts FAQ
To whom the group discounts are applied?
To whom the group discounts are applied?
The group discounts are applied to members only. It is not applied to the Scan to Charge feature or the roaming rate).
On which part of the rate is the group discount applied?
On which part of the rate is the group discount applied?
The discount is only for cost per kWh.
Which rate type can the group discount be applied?
Which rate type can the group discount be applied?
The group discount is applied to the following rate type:
Fixed
Cost plus
Cost plus %
How is the group discount reflected in the app?
How is the group discount reflected in the app?
The app will display all pricing after the discount has been applied.
What happens if the user is entitled to multiple discounts?
What happens if the user is entitled to multiple discounts?
If the user is entitled to multiple discounts, the maximum discount is applied.