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The Statements tab
Lizzie Karmi avatar
Written by Lizzie Karmi
Updated over 8 months ago

Statements

Review all your clients' statements in one place. This tab displays each statement's status and future payments. You can download the statement by clicking on the 3 dots (“...”) on the far right and clicking on “Show statement”. In addition, If your billing platform is Stripe, click the “Paid” link in the statements tab to open a new web browser window with the receipt details, where it can be printed or sent to the driver.

Billing failures management

When a monthly statement billing fails, its status in the Transaction is “Billing failure”. The system automatically bills for the amount due in the next billing cycle. If successful, the status of the failed transaction changes to “Billing failure (resolved)”.

Support for payments done externally - Guest (QR) payments

In some cases, when a guest (QR) payment fails, it is resolved outside of the Wevo system (e.g., billed in a phone call). In those cases, it is possible to mark the transaction as “Paid manually”.

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