Apply idle fees only during selected hours
By default, idle fees apply 24/7. Now, operators can limit idle fee enforcement to specific time slots using schedules.
How to configure idle fee schedules
Go to Rate plans in the back office.
Click Add or Edit on a rate plan.
Under Transaction fees, locate the Idle fee section.
Enable Schedule and select or define available hours.
If a session spans both scheduled and unscheduled times, only the idle time within the defined hours will be charged.
Driver visibility
Drivers see an info icon next to the idle fee in the app or Scan to Charge. Tapping it reveals the weekly schedule.
Drivers also receive push notifications and SMS alerts when idle fees are active or about to start.
FAQ
Can idle fees overlap with charging fees?
Yes. Idle fees apply after charging ends, based on the scheduled grace period.
Will drivers be warned before fees begin?
Yes. They are notified via the app or SMS in advance.