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“Free” Discount Now Applies to the Entire Transaction

Using “Free” as a group discount now removes all fees—not just energy costs—for any rate type.

Lizzie Karmi avatar
Written by Lizzie Karmi
Updated this week

Apply full discounts across all fees

When "Free" is entered in the group discount field:

  • It applies a 100% discount on:

    • Energy

    • Connection

    • Idle

    • Boost fees

This update applies to all rate types.

No change for percentage-based discounts

  • Entering 5% on a Cost plus rate still affects only the "plus" portion.

  • Only “Free” applies full coverage.

FAQ

  • Can I apply this discount to a single session?
    Group discounts apply at the group level. For one-time cases, use manual credits or override methods.

  • Will the driver see this in receipts?
    No. When no payment is performed, no receipt or statement is created.
    The driver can view the details in the transaction history in the app.

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